Privacy Policy

Last Updated: 3rd March 2026

This Privacy Policy explains how we collect and use personal information when you visit thankyu.com. This policy applies to the website only. If you use one of our products, separate product-specific privacy policies apply.

1. Who We Are

thankyü is operated by Lost Souls Forever Limited (trading as thankyü). We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

If you have any questions, contact us at:

Email: help@thankyu.com

Address: Lost Souls Forever Limited, Merit House, Saxon Way, Priory Park West, Hessle, HU13 9PB

 2. What Information We Collect

When you visit thankyu.com, we may collect:

Information you provide voluntarily

• Your name

• Email address

• Any information you include in a contact form or enquiry

Information collected automatically

• Basic website usage data (such as pages visited and time spent on site)

• Device and browser type

• IP address (used for security and analytics purposes)

We do not collect sensitive personal data through this website.

 3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide information about our products and services

• Improve our website performance and user experience

• Maintain website security

We do not sell your personal data.

4. Marketing Communications

If you sign up to receive updates, we may send you emails about our products, news or developments.

You can unsubscribe at any time using the link in our emails.

We will only send marketing communications where we have your consent or a lawful basis to do so.

 5. Sharing Your Information

We only share personal data where necessary, such as:

• Website hosting and technology providers

• Analytics providers

• Professional advisers or legal authorities where required

All service providers are required to protect your data.

 6. Cookies

We use cookies to:

• Understand how visitors use our website

• Improve performance and usability

• Measure site traffic

You can manage cookies through your browser settings.

 7. How We Protect Your Data

We use appropriate technical and organisational measures to protect your information.

Your data is stored securely in the UK or EU. Where data is processed outside these regions, appropriate safeguards are in place.

We retain personal data only for as long as necessary.

 8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion where applicable

• Withdraw consent for marketing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email help@thankyu.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on thankyu.com.