A new era of recognition. Real-time appreciation.

Instant Recognition. Real-Time Insights. Stronger Teams.

Register your business for thankyü Pulse today.

Designed for organisations.

thankyü Pulse offers real-time feedback with meaningful insights, improving frontline culture.

The challenge. Retail is under pressure

  • Rising costs, tighter margins, and reduced customer spend.

  • High frontline staff turnover, adding recruitment and training costs.

  • Traditional feedback systems are slow, generic, and fail to capture the individual experience.

The solution is thankyü Pulse

  • A simple QR-driven platform that captures instant, in-the-moment recognition from customers and service users — at the individual staff level.

  • Unlike surveys or delayed reviews, Pulse generates high-volume, real-time datapoints that directly fuel staff motivation and business intelligence.

    ✔ Built on proven fintech-grade rails
    ✔ Governance + management tools (threshold / pattern detection)
    ✔ Secure, scalable, and simple to deploy

Retailer benefits

  • Boost Staff Retention
    Even a 1–2% attrition reduction saves £3,000–£5,000 per employee.

  • Improve Customer Experience
    Motivated staff = better service, higher NPS, loyalty, and spend.

  • Unlock Actionable Insights
    Spot top performers, training needs, and risks faster.

  • Low-Cost, High Impact
    QR deployment requires no integration for trials, with seamless API options for scale.

Added value for staff

  • Every staff member also gets thankyü Club access:


    Our mission: make service & frontline workers be seen as key workers.

    • 160+ retailer offers & discounts (groceries, fashion, tech, travel)

    • Wellbeing tools & career support

    • Average savings £300+ per year

Proven impact

  • In motion with national retailers, NHS Trusts, councils, and professional services firms — driving measurable improvements in morale, retention, and actionable insights.

Smarter cost model

  • Compared with brand-level platforms (TrustPilot, Google Reviews, TripAdvisor), Pulse offers:

    • Lower costs

    • Richer insights at the individual level

    • Direct impact on retention and CX

thankyü Pulse in action

This is where we put the prototype video

Recognising excellent service.

thankyü Pulse is the revolutionary, first of it’s kind, in-the-moment feedback tool that lets customers and colleagues recognise great service instantly

Real-time

recognition the second great service happens.

Live insight

dashboards highlight unsung heroes, standout teams and emerging issues.

Morale boost

staff feel seen, stay longer, serve better.

Human centred AI.

trends, sentiment and churn risks surfaced automatically.

Passionate about happier staff and better business?

Capture instant feedback before your customers leave your organisation and forget to fill in those boring, long-winded surveys that we all hate.

Discover how thankyü Pulse can boost morale, loyalty, and your bottom line, all at once.

Let’s talk about transforming recognition into results today.

Contact us to discuss a thankyü Pulse Pilot

thankyü Pulse

A revolution in recognition

Use thankyü Pulse to understand in the moment customer sentiment on your team.

thankyü Pulse is a new data point for service and frontline feedback

Ready to get started?