How We Make Cashless Tipping Simple, Transparent, and Fair
In a world where cash is disappearing, tipping has become anything but simple. thankyü Connect is changing that — making tipping instant, transparent, and fair for both staff and businesses. With no hidden deductions, no admin headaches, and full compliance with UK legislation, Connect ensures workers get the rewards they deserve while employers save time, money, and stress.
Cashless tipping has always been a cornerstone of hospitality and service culture - a way for customers to show their appreciation for the staff and for the staff themselves to earn a little extra. But in today’s increasingly cashless world, the process has become confusing and unfair which, in turn, completely puts people off rewarding staff altogether.
Staff are sometimes left waiting weeks to receive their tips through payroll, businesses struggle with the admin headaches, and in too many cases, deductions and fees mean workers don’t get the full amount they’ve earned.
That’s where thankyü Connect comes in. Instant, transparent, and compliant cashless tipping for your organisation.
With thankyü Connect, tips go straight to staff instantly, split fairly and easily accessed directed to their devices. There are no delays, no hidden deductions, no complicated admin. Just simple, transparent cashless tipping that works for everyone.
For businesses, Connect isn’t just about being fair, it’s also about efficiency and compliance.
Here’s how thankyu Connect helps your business
Saves Money
Cashless tips are paid directly from customer to staff, meaning employers don’t have to pay National Insurance Contributions (NIC) on those amounts. That can reduce business costs by up to 15% - savings that can be reinvested into your team, your service, and your growth.
Keeps You Compliant
thankyü connect is built in full alignment with UK HMRC and employment legislation, ensuring every cashless tip is processed fairly and legally. There’s no risk of missclassification, hidden deductions or non-compliant distribution. Businesses can rest easy knowing that their tipping practices meet all regulatory requirements. Protecting both their staff and their reputation.
Boots Retention
When staff see their hard work recognised instantly, it builds trust, motivation, and loyalty. Fair, transparent tipping helps create a culture where employees feel genuinely valued - not just by customers, but by their employer too. And when people feel appreciated, they’re far more likely to stay, perform better, and deliver great service every day.
Why Does It Matter?
There are so many more industries who are in need of thankyü Connect than you think. From Hospitality to service workers, Wellness to Construction, and more. The thing they have most in common is the staff are facing huge cost-of-living pressures. Cashless tips can make the difference between getting by and getting ahead. By making tipping instant and transparent. Thankyu Connect helps workers feel appreciated when enabling businesses to build happier teams and deliver stronger customer experiences.
At thankyü, our mission is simple: to make frontline workers feel celebrated, recognised and rewarded. Connect is the first step in making that happen.
Tips made simple - instant, compliant and transparent.
Why We Made thankyü | How One App Can Impact Everyday Frontline Workers
Learn more about why thankyü matters.
Let’s be honest, life on the frontline is anything but easy. Every day, millions of hardworking, unpaid and underecognised people keep the world turning. From pouring pints in bustling pubs, to carers providing comfort and dignity. Retail workers who are ensuring shelves are fully stocked and customers are cared for. These people are the heartbeat of daily life, the people who help to make communities run smoothly, often without the thanks or recognition they truly deserve. That’s exactly why we built thankyü.
Are We Just A Tipping App?
thankyü is way more than a tipping app. We’re an all-in-one platform that puts frontline workers first. It’s your gateway to a better everyday experience, built to empower the people who keep the world running. Designing with frontline and services workers in mind. thankyü bridges the gap between effort and appreciation, giving you instant access to the recognition, rewards, and support you truly deserve.
What Does The thankyü App Unlock For You As An Individual?
Instant Tips
Forget waiting for payday or dealing with complicated payroll systems. With thankyü, your tips go directly from customers to you - instantly, securely, and transparently. It’s real appreciation in real time, right when it matters most.
Real-time Feedback
Capture gratitude and recognition the moment it happens. thankyü lets customers share their appreciation instantly, helping you stay motivated, confident, and connected to the positive impact you make every day.
Exclusive Benefits
Every user automatically joins the thankyü Club, a community designed to make life easier and brighter. From everyday savings and discounts to wellbeing tools and perks. The thankyü Club ensures you’re supported both on and off the clock.
Why we created thankyü and why it matters?
Creating thankyü matters because the people who keep our world running deserve more - more recognition, more support, and more financial freedom. Too often, frontline and service workers go above and beyond without the rewards or appreciation that reflect their true value. thankyü exists to change that.
Through the thankyü Club, members can save an average of £300 - £500 a year - real, tangible savings that make a genuine difference in everyday life. Combine that with instant tipping and real-time recognition, and the result is powerful.
For individuals, life becomes a little easier, a little fairer, and a lot more rewarding. For an organisation, it means happier, more motivated teams, improved staff retention, and a stronger connection between workers and customers.
At its heart, thankyü matters because it’s empowering people to earn more, save more, and be recognised for the vital role they play. One platform. Tips, feedback, and rewards - all in one place.
thankyü & UKHospitality: A Partnership Driving Fairness and Innovation with UK Hospitality
The UK Hospitality sector is evolving faster than ever. Rising costs, new tipping legislation and workforce shortages mean operators must adapt quickly to survive. In this environment partnerships that strengthen the industry are vital.
That’s why we make such a powerful team with UKHospitality. Together we’re helping operators stay compliant, improving staff retention, and showcasing how digital tipping and recognition can transform the future of UK Hospitality.
Who are UKHospitality?
UK Hospitality is the leading trade body representing restaurants, pubs, hotels and leisure businesses across the country. Their mission is to:
Champion the industry at government level.
Campaign for fair taxation and regulation.
Provide expert resources on compliance, workforce strategy, and sustainability
Promote innovation and workforce wellbeing.
Most importantly, UKHospitality are the voice of the industry - supporting both operators and employees to keep their sector thriving.
Why thankyü and UKHospitality Make Great Partners
The partnership between thankyü and UKHospitality is built on shared values; fairness, innovation and workforce wellbeing. Here’s how we align;
Support Hospitality Workforce Retention
UKHospitality campaigns for better working conditions and retention strategies. Here at thankyü we deliver recognition, transparent tipping and rewards that motivate and retain staff. The results: happier teams, lower turnover, and a stronger reputation for hospitality as a great place to work.
Ensuring Tipping Compliance and Fairness
UKHospitality guides operators through changing tipping legislation. We offer digital tipping solutions that are HMRC compliant, transparent and easy to manage. The results: operations stay safe from risk, and workers get the earnings they deserve. You can see how much you could be earning from tips from our live calculator.
Driving Innovation in UK Hospitality
UKHospitality encourages members to embrace new technology and consumer expectations. We provide modern, digital-first tools for cashless tipping and recognition. Meaning operators can keep up with customer expectations while cutting costs and complexities.
Strengthening Local Communities
UKHospitality highlights hospitality’s role in local economies and social life. Here at thankyü, we put more earnings directly into workers’ pockets and improve wellbeing. Making communities stronger, guest experiences better and an overall more sustainable sector.
Why This Partnership Matters Now
The hospitality sector is under pressure like never before. Rising costs are squeezing margins, new tipping legislation is reshaping how operators handle payments, and workforce shortages are making retention critical. At the same time, customer expectations for fairness, transparency and digital convenience are higher than ever.
This is exactly why our partnership with UKHospitality matters now. Together we are:
Helping operators navigate compliance so they can stay focused on delivering great guest experiences.
Providing staff with fair, transparent earnings at a time when cost-of-living pressures are biting hardest.
Driving digital innovation that reduces friction for businesses and meets the expectations of today’s customers.
Strengthening hospitality as a career of choice by recognising and rewarding the people who keep the sector running.
By acting now, we’re not just responding to today’s challenges - we’re setting a stronger foundation for the hospitality industry’s future.
Building the Future of UK Hospitality Together
Our partnership is more than just a collaboration, it’s a blueprint for the future of the hospitality industry and beyond. Together, we’re showing how fairness, digital innovation, and workforce recognition can help operators succeed while uplifting the frontline workers who make hospitality special.
By combining UKHospitality’s voice and leadership with our innovation rewards and recognition platform, this partnership is giving businesses the tools they need to stay compliant, keep staff happy, and build stronger communities.
The hospitality sector has always been about the people and with thankyü and UK Hospitality working side by side, those people can finally be placed at the heart of the industry.
Why it’s time to truly value service & frontline workers.
Why it’s time to truly value service and frontline workers.
Walk into a café, a shop, a hospital ward, or your local salon, and you’ll find the people who keep everything moving. They’re the ones who greet us, serve us, and support us every day, and yet, too often, their work goes unseen, underpaid, and underappreciated.
At thankyü, we think it’s time for a change.
We built thankyü with one simple belief: service and frontline workers deserve to be celebrated, recognised, and rewarded, not just with words, but with real tools that make a difference.
Here’s how we’re doing it:
Tipping, casual Income and donations that works in a cashless world
Cash might be disappearing, but support doesn’t have to. With thankyü Connect and Thrive, workers, venues, groups and causes get rewarded instantly, fairly, and compliantly, and businesses save money too. No more tip jars gathering dust or payroll delays. Just gratitude that actually reaches who it’s meant for.
Feedback that lifts people up
Why should feedback only appear when something goes wrong? thankyü Pulse changes the model, giving customers a quick way to celebrate great service the moment it happens, rather than long-winded, customer profiling surveys. For staff, it’s recognition that boosts morale. For employers, it’s powerful insight that drives retention and performance.
Everyday savings & support
We know the cost-of-living squeeze hits service workers hardest. That’s why we are launching thankyü Club, a first-of-its-kind membership with 160+ savings, wellbeing support, and career tools. On average, members can save £300–£500 a year. That’s more than just perks; it’s peace of mind. It’s mobile first, and it’s super-simple to access and use. Keep an eye-out for the launch – coming soon!