thankyü & UKHospitality: A Partnership Driving Fairness and Innovation with UK Hospitality

The UK Hospitality sector is evolving faster than ever. Rising costs, new tipping legislation and workforce shortages mean operators must adapt quickly to survive. In this environment partnerships that strengthen the industry are vital.

That’s why we make such a powerful team with UKHospitality. Together we’re helping operators stay compliant, improving staff retention, and showcasing how digital tipping and recognition can transform the future of UK Hospitality.

Who are UKHospitality?

UK Hospitality is the leading trade body representing restaurants, pubs, hotels and leisure businesses across the country. Their mission is to:

  • Champion the industry at government level.

  • Campaign for fair taxation and regulation.

  • Provide expert resources on compliance, workforce strategy, and sustainability

  • Promote innovation and workforce wellbeing.

Most importantly, UKHospitality are the voice of the industry - supporting both operators and employees to keep their sector thriving.

Why thankyü and UKHospitality Make Great Partners

The partnership between thankyü and UKHospitality is built on shared values; fairness, innovation and workforce wellbeing. Here’s how we align;

Support Hospitality Workforce Retention

UKHospitality campaigns for better working conditions and retention strategies. Here at thankyü we deliver recognition, transparent tipping and rewards that motivate and retain staff. The results: happier teams, lower turnover, and a stronger reputation for hospitality as a great place to work.

Ensuring Tipping Compliance and Fairness

UKHospitality guides operators through changing tipping legislation. We offer digital tipping solutions that are HMRC compliant, transparent and easy to manage. The results: operations stay safe from risk, and workers get the earnings they deserve. You can see how much you could be earning from tips from our live calculator.

Driving Innovation in UK Hospitality

UKHospitality encourages members to embrace new technology and consumer expectations. We provide modern, digital-first tools for cashless tipping and recognition. Meaning operators can keep up with customer expectations while cutting costs and complexities.

Strengthening Local Communities

UKHospitality highlights hospitality’s role in local economies and social life. Here at thankyü, we put more earnings directly into workers’ pockets and improve wellbeing. Making communities stronger, guest experiences better and an overall more sustainable sector.

Why This Partnership Matters Now

The hospitality sector is under pressure like never before. Rising costs are squeezing margins, new tipping legislation is reshaping how operators handle payments, and workforce shortages are making retention critical. At the same time, customer expectations for fairness, transparency and digital convenience are higher than ever.

This is exactly why our partnership with UKHospitality matters now. Together we are:

  • Helping operators navigate compliance so they can stay focused on delivering great guest experiences.

  • Providing staff with fair, transparent earnings at a time when cost-of-living pressures are biting hardest.

  • Driving digital innovation that reduces friction for businesses and meets the expectations of today’s customers.

  • Strengthening hospitality as a career of choice by recognising and rewarding the people who keep the sector running.

By acting now, we’re not just responding to today’s challenges - we’re setting a stronger foundation for the hospitality industry’s future.

Building the Future of UK Hospitality Together

Our partnership is more than just a collaboration, it’s a blueprint for the future of the hospitality industry and beyond. Together, we’re showing how fairness, digital innovation, and workforce recognition can help operators succeed while uplifting the frontline workers who make hospitality special.

By combining UKHospitality’s voice and leadership with our innovation rewards and recognition platform, this partnership is giving businesses the tools they need to stay compliant, keep staff happy, and build stronger communities.

The hospitality sector has always been about the people and with thankyü and UK Hospitality working side by side, those people can finally be placed at the heart of the industry.

Next
Next

Why it’s time to truly value service & frontline workers.