Why it’s time to truly value service & frontline workers.

Walk into a café, a shop, a hospital ward, or your local salon, and you’ll find the people who keep everything moving. They’re the ones who greet us, serve us, and support us every day, and yet, too often, their work goes unseen, underpaid, and underappreciated.

At thankyü, we think it’s time for a change.

We built thankyü with one simple belief: service and frontline workers deserve to be celebrated, recognised, and rewarded, not just with words, but with real tools that make a difference.

Here’s how we’re doing it:

Tipping, casual Income and donations that works in a cashless world

Cash might be disappearing, but support doesn’t have to. With thankyü Connect and Thrive, workers, venues, groups and causes get rewarded instantly, fairly, and compliantly, and businesses save money too. No more tip jars gathering dust or payroll delays. Just gratitude that actually reaches who it’s meant for.

Feedback that lifts people up

Why should feedback only appear when something goes wrong? thankyü Pulse changes the model, giving customers a quick way to celebrate great service the moment it happens, rather than long-winded, customer profiling surveys. For staff, it’s recognition that boosts morale. For employers, it’s powerful insight that drives retention and performance.

Everyday savings & support

We know the cost-of-living squeeze hits service workers hardest. That’s why we are launching thankyü Club, a first-of-its-kind membership with 160+ savings, wellbeing support, and career tools. On average, members can save £300–£500 a year. That’s more than just perks; it’s peace of mind. It’s mobile first, and it’s super-simple to access and use. Keep an eye-out for the launch – coming soon!